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All orders placed online will be immediately acknowledged with an online email receipt. If you do not receive a confirmation email, please make certain that [email protected] is whitelisted so that the email is not considered Junk. At times, products may be out of stock. If you choose to ship all items together, your order may be delayed if an item is backordered. Special requests or instructions may delay your order’s shipment.
It is our goal to ship all orders in a timely manner. All items shipped are insured and packaged to the best practices to ensure safe, fast delivery. Cut off time for USPS is 12-noon and UPS is 4:00pm EST. Due to size, weights, and value, the actual shipping method may change from what was selected—at no additional cost to the collector.
At times, items may be backordered. By ordering an item on backorder, you acknowledge that the piece will not ship immediately. The average time for backorder shipments is 3-6 weeks, but can be as long as 6 months. If an item will not be available within 2-months, we will notify you with a timeline. Otherwise, you’ll receive notification once the item is shipped.
Please see our return and repair policy.
EventsPlease be advised that tickets for events are non-refundable unless requested 30-days prior to the event. If requested within 7-days, we will do our best to issue a gift card for the value of the ticket. If a ticket specifically states non-refundable, please understand that refunds cannot be granted in any manner.
LegalVaillancourt Folk Art. (“VFA,” “us,” “our,” or “we”) strives to offer the visitors of our websites including https://valfa.com, http://vaillancourtfolkart.com, http://CollectorsWeekend.com, http://StarlightSanta.com, http://SuttonChristmas, http://ChainOfLights.com, http://ChristmasHaiku.com (collectively, the “Site”) the many advantages of Internet technology and to provide an interactive and personalized experience. In order to do this, we may, at times, use “Personally Identifiable Information” (any information that can be used to identify a specific individual, such as a name, postal address, telephone number or email address) subject to the terms of this statement (“Policy”). Please note that this Policy applies only to information collected by VFA online and does not impact information collected or used by VFA. By using this Site, you signify your acceptance of this Policy.
CopyrightVaillancourt Folk Art is a trademark registered in the U.S. Patent & Trademark Office.
Our AddressVaillancourt Folk Art9 Main StreetSuite 1-HSutton, MA 01590
PermissionsIf you are interested in reproducing any Site Content, you will need our permission, which we may approve or deny in our sole discretion. Please send your request to:
Vaillancourt Folk Art9 Main StreetSuite 1-HSutton, MA 01590Attn: Permissions Department/Media Relations
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND HAD AN OPPORTUNITY TO SEEK INDEPENDENT LEGAL ADVICE PRIOR TO AGREEING TO IT. IN CONSIDERATION OF VAILLANCOURT FOLK ART AGREEING TO PROVIDE THE CONTENT, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT. YOU FURTHER AGREE THAT IT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN YOU AND VAILLANCOURT FOLK ART, WHICH SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, AND ANY OTHER COMMUNICATION BETWEEN YOU AND VAILLANCOURT FOLK ART RELATING TO THE SUBJECT OF THIS AGREEMENT.