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All Chalkware and ornaments are made by hand—from start through finish. Because of this, the final product that you receive may vary slightly from what is pictured. Often, the product that is photographed is either Judi’s original design or the first piece through production, as such, even though the talented artists are tasked with making each piece look as close to Judi’s original there will be slight variations. Every piece that it signed goes through extensive quality control. If you feel we missed something, please refer to our return and repair policy.
All orders placed online will be immediately acknowledged with an online email receipt. If you do not receive a confirmation email, please make certain that [email protected] is whitelisted so that the email is not considered Junk. At times, products may be out of stock. If you choose to ship all items together, your order may be delayed if an item is backordered. Special requests or instructions may delay your order’s shipment.
It is our goal to ship all orders in a timely manner. All items shipped are insured and packaged to the best practices to ensure safe, fast delivery. Cut off time for USPS is 12-noon and UPS is 4:00pm EST. Due to size, weights, and value, the actual shipping method may change from what was selected—at no additional cost to the collector.
At times, items may be backordered. By ordering an item on backorder, you acknowledge that the piece will not ship immediately. The average time for backorder shipments is 3-6 weeks, but can be as long as 6 months. If an item will not be available within 2-months, we will notify you with a timeline. Otherwise, you’ll receive notification once the item is shipped.
Please see our return and repair policy.
EventsPlease be advised that tickets for events are non-refundable unless requested 30-days prior to the event. If requested within 7-days, we will do our best to issue a gift card for the value of the ticket. If a ticket specifically states non-refundable, please understand that refunds cannot be granted in any manner.
LegalVaillancourt Folk Art. (“VFA,” “us,” “our,” or “we”) strives to offer the visitors of our websites including https://valfa.com, http://vaillancourtfolkart.com, http://CollectorsWeekend.com, http://StarlightSanta.com, http://SuttonChristmas, http://ChainOfLights.com, http://ChristmasHaiku.com (collectively, the “Site”) the many advantages of Internet technology and to provide an interactive and personalized experience. In order to do this, we may, at times, use “Personally Identifiable Information” (any information that can be used to identify a specific individual, such as a name, postal address, telephone number or email address) subject to the terms of this statement (“Policy”). Please note that this Policy applies only to information collected by VFA online and does not impact information collected or used by VFA. By using this Site, you signify your acceptance of this Policy.
CopyrightVaillancourt Folk Art is a trademark registered in the U.S. Patent & Trademark Office.
Our AddressVaillancourt Folk Art9 Main StreetSuite 1-HSutton, MA 01590
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